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| 1. | Available on-line at <http://www.highcourt.gov.au/AREP96-7.HTM>. |
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| 2. | "Groupware" is the IT infrastructure that allows work groups to work as a unit toward common goals. It is premised on the assumption that productivity can be improved in an environment of frictionless information exchange and seamless communication throughout the entire organization. |
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| 3. | In this figure, the blue diamonds indicate full cases; the green diamonds indicate partial cases. The difference between full, partial and minimal cases is explained in the "Conclusion" section of this paper. |
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| 4. | The Tolly Group (1996). |
| 5. | WinFrame has been developed as an authorized extension to Microsoft Windows NT, under license from Microsoft. See <http://www.citrix.com>. |
| 6. | An Intel Pentium Pro 180 MHz, with 64 Mb RAM. |
| 7. | The Australian Federal Police. |
Conclusion 
Contents
